Françoise Thoma
'It is important to address people's fears and anxieties'
Director of Banque et Caisse d'Epargne de l'État (BCEE) explains how digital transformation will affect businesses of state-owned bank and why customers will also bear costs
For Françoise Thoma, director of Banque and Caisse d'Epargne de l'État (BCEE), also known as Spuerkeess, digitalisation represents a quantum leap for the financial industry.
The resulting technological transformation will affect the businesses of the state-owned bank. And, it is hypocritical to say that customers will not bear the costs.
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